Privacy Policy

Information We Collect

Information You Provide Directly

JCMNJ may collect information that you choose to provide, including:

• • Name
• • Email address
• • Phone number
• • Business or organization name
• • Website or domain
• • Project details
• • Inquiry details
• • Service onboarding information
• • Uploaded files, images, documents, or other submitted materials
• • Communication preferences
• • Any other information you choose to share with us

Information Collected Automatically

When you use JCMNJ websites or digital services, we may collect basic technical and usage information, including:

• • Browser and device information
• • IP address
• • Page visits
• • Referral information
• • Interaction and usage data
• • Analytics and performance data
• • General location information based on browser or device signals

Payment and Transaction Information

Payments may be processed by third-party payment providers. JCMNJ does not store full payment card details directly unless specifically stated by the payment provider or required for a particular transaction.

How We Use Information

JCMNJ may use collected information to:

• • Respond to inquiries
• • Provide requested services
• • Schedule consultations or appointments
• • Communicate about projects
• • Build, improve, and support websites, software, automation, guides, and digital systems
• • Generate reports, recommendations, or project updates
• • Deliver customer support
• • Send service-related communications
• • Send SMS messages when consent has been provided
• • Improve website performance, user experience, and service quality
• • Process payments and maintain business records
• • Protect security, prevent abuse, and maintain reliable operations
• • Comply with legal, accounting, or operational obligations

SMS Communications

If you provide your mobile phone number and consent to receive SMS messages from JCMNJ, we may send text messages related to consultations, appointments, project updates, customer support, event reminders, service notifications, report updates, and occasional announcements or promotional messages related to JCMNJ services.

Message frequency varies based on your interactions with JCMNJ. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP.

JCMNJ does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing purposes.

Additional SMS terms are available at: https://www.jcmnj.com/sms-terms

How We Share Information

JCMNJ does not sell or rent personal information.

JCMNJ does not share personal information, mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing purposes.

Information may be shared with trusted service providers when reasonably necessary to operate JCMNJ services, including:

• • Hosting and infrastructure providers
• • Email delivery providers
• • SMS and communication providers
• • Analytics providers
• • Payment processors
• • Website, software, and automation tools
• • Reporting and monitoring platforms
• • Other vendors reasonably necessary to deliver requested services

These providers are used to support JCMNJ operations and are not authorized to use personal information for their own independent marketing purposes.

JCMNJ may also disclose information if required by law, legal process, or if reasonably necessary to protect rights, safety, security, or business operations.

Cookies, Analytics, and Tracking

JCMNJ may use cookies, analytics tools, pixels, or similar technologies to understand website usage, improve performance, measure engagement, and support business operations.

You may manage cookies through your browser settings or similar controls where available.

Client Materials and Project Data

Some JCMNJ services may involve submitted files, photos, documents, business information, website access, account access, or other materials needed to complete a project. JCMNJ uses these materials only as reasonably necessary to provide the requested service, maintain project records, improve service delivery, or comply with legal and operational obligations.

Data Retention

JCMNJ retains information for as long as reasonably necessary to provide services, maintain records, support ongoing business operations, comply with legal or accounting obligations, resolve disputes, and improve services.

Data Security

JCMNJ uses reasonable administrative, technical, and operational measures to protect information. However, no website, platform, transmission, or storage system can guarantee absolute security.

Your Choices

You may contact JCMNJ to:

• • Update submitted information
• • Ask privacy-related questions
• • Request deletion where appropriate
• • Opt out of non-essential communications
• • Manage SMS preferences by replying STOP to SMS messages

Children’s Privacy

JCMNJ services are not directed to children under 13, and JCMNJ does not knowingly collect personal information from children under 13.

Third-Party Links

JCMNJ websites, guides, projects, and communications may link to third-party websites or services. JCMNJ is not responsible for the privacy practices, content, or policies of third-party websites.

Changes to This Policy

JCMNJ may update this Privacy Policy from time to time. Continued use of JCMNJ websites, services, or communications after updates are posted constitutes acceptance of the revised policy.

Contact

For privacy-related questions, contact:
info@jcmnj.com
https://www.jcmnj.com